Tips for working from home

What are the best practices for working remotely?

Possible solutions

Safely and reliably connect to your target systems with TASKING tools

• Virtual Private Network (VPN) - Secure internet connection
• Power distribution unit (PDU), e.g. NETIO devices - Switch BlueBox or target device on/off over the internet 
• Internet camera - Confirm that the target device works as it should (e.g. LEDs blinking)
• TCP/IP connection - Connecting to BlueBox within the same building or close vicinity (< 100 km) will work well enough for high-speed operations such as trace
  

All firewalls must have exclusions set

Set exclusions for firewalls e.g. CISCO Hardware firewall, SW Firewalls e.g. McAfee Total Protection, Symantec Endpoint Protection.

VPN (Virtual Private Network) connection must be disabled

Cisco ASA

If a company network is protected with Cisco ASA, which means that by default all traffic, including local and winIDEA instances traffic, goes via ASA:

• Put an exclusion to open used ports.
• Configure ASA in a way that local traffic will not be handled by ASA.

Disconnect from BlueBox while setting up your workspace

If you experience slow responsiveness of winIDEA caused by TCP/IP latency while setting up breakpoints or trace triggers in your workspace, consider temporarily disconnecting from the BlueBox. After finishing your setup, reconnect to the BlueBox by using Load Symbols Only.

1. Go offline by Tools | Disconnect from Debugger in winIDEA.

2. Set up your workspace (i.e., set breakpoints or trace triggers).

3. Reconnect to the BlueBox by selecting Debug | Load Symbols Only.