Categories

USB issues
Error 103: USB not available 17-Sep-2024
Your BlueBox is connected to the PC using a USB connection. In case the USB controller that's used for this connection is powered off, the USB communication will be disabled. One of the reasons for powering off the controller can also be power management settings. This error occurs when US...
Windows 7: Cabinet file corrupted 16-Sep-2024
During the installation of the USB driver, a pop-up window appears: "A file that is required cannot be installed because the cabinet file *.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt." Possible solution Install Service pack 1 and KB3033929 + KB...
USB driver issues 11-Sep-2024
During the winIDEA installation also the USB driver is installed. After powering the BlueBox, which is connected to the PC via USB, winIDEA shows errors, e.g. Communication Testvia Hardware | Debugger Hardware | Communication fails. When diagnosing USB communication related issues, it is a...
Force USB driver deletion 11-Sep-2024
Possible solutions UseCleanRegistry.bat For older winIDEA versions: 1. Run Windows Explorer and open%ProgramData%\isystem\drivers\WinUSB folder. 2. Right-click on the CleanRegistry .bat and select Run As Administrator. 3. A utility PcExec from Mark Russinovich (wininternals) will be execut...
Using older and newer USB drivers side by side 31-Jul-2024
It is possible to selectively decide which hardware is used with which driver (e.g. use an old, proprietary driver for iC3000GT and winUSB driver for iC5700). Possible solution 1. Make sure that the winUSB is used for the desired hardware. 2. Connect the hardware you wish to associate with...
USB driver installation failed 30-Jul-2024
No driver is available and the USB driver installation failed. BlueBox is listed under Other Devices in the Device Manager with a yellow triangle displayed on the side. Possiblesolution 1. Connect the PC and BlueBox via the USB port and turn it on. 2. Open the Device Manager . 3. Right-cli...
iC3000: USB communication issues 22-Jul-2024
You are using winIDEA version 9.12.225 or older on Windows 10 and USB communication failed. Possible solution: 1. Verify that you have firmware older than 31.5.2016. If that is the case, power off the debugger. Where to check if your firmware is up-to-date? 2. Download and open winIDEA 9.1...
Registry clean-up 22-Jul-2024
Possible solution: 1. Turn off all BlueBoxes connected to the PC. 2. Open the Registry Editor as an administrator. 3. Navigate to the Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\ and expand the folder. Inside that folder is a list of PIDs which are available. 4. All the k...
winIDEA doesn't recognize the device 24-May-2024
Possible solution Delete older version of a driver 1. Power off the BlueBox. 2. Run the Command prompt with administrator privileges. 3. Locate the oem*.inf file which points to a driver published by iSYSTEM* , by executing the following command with administrator privileges: pnputil.exe -...
USB device not recognized by Windows 18-May-2023
Possible solutions Check the cable or use another USB cable. Connect the BlueBox to another USB port. Connect the BlueBox to a USB port that resides on a PCI or PCIe card. Connect the BlueBox to a PC via powered USB switch, in case a PC (usually a laptop) cannot provide enough power over U...