During the winIDEA installation also the USB driver is installed. After powering the BlueBox, which is connected to the PC via USB, winIDEA shows errors, e.g. Communication Test via Hardware | Debugger Hardware | Communication fails.
When diagnosing USB communication related issues, it is advisable to check if the Ethernet connection is working. If it is, you can continue with possible causes below, because now you know that there is an issue with the USB communication.
If the above suggestions do not help, then clean up your registry before you proceed. To clean up the registry administrator privileges are required. After the clean-up install the drivers again; either winUSB or AsystUSB if you are using legacy debuggers.
AsystUSB driver is deprecated in winIDEA 9.21.34 and newer versions.