Mass erase doesn't work

When trying to perform a Mass Erase of the chip, you get an error, e.g.  UMI error. For mass erase to work, the CPU should be stopped. In case you have a multi-core device, the non-primary cores should be stopped as well.

Possible solutions

Check the log

For more information regarding UMI errors, enable option (1) UMI in Help | Support | Log; reproduce the issue, and check the log file.

Enable the Allow mass erase option

Enable this option via the Hardware | <device> | Configure Device dialog.

Infineon TriCore: Disable memory protection

Follow how-to guide Disabling Flash Protection.

Make sure that all the CPU cores are stopped when trying to perform Mass Erase

Open View | Debug | Session Explorer and check the status of CPU cores. 

More resources in winIDEA Help

• Storage device programming configuration options
  
• Session Explorer
• Multi-core Debugging