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LDRA Test tools: Do we need a new license if our network IP addresses change?

10-Jun-2026

If you encounter the error "-9 Invalid Host", the IP address of the client machine is not within the range specified in the license.

If your IP ranges have changed, you will need an updated license that includes the new ranges.

Contact Technical Support and provide:

  • The updated IP range(s)
  • Your Customer ID (CUSTID)

The Customer ID can be found in the CTL file on the line beginning with CUSTID.

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