FlexLM is a License Server that runs on a dedicated machine. If your license is Networked, then permitted users can access a license from this license server over the network. What are these license files? Toolsuite.ctl This is the control file. It is placed in the LDRA installation direct...
Cause All the licenses for the feature you requested are in use. Resolution Free up a license and try again. Explanation Keeping an LDRA application GUI open consumes a license. The license is not returned until all LDRA GUIs are closed on that machine. Using the command line obtains a lic...
The location of the License Server is defined by the LDRA_LICENSE_FILE environment variable. Windows To update the environment variable: Open Control Panel and search for Environment Variables , or Open System Properties Advanced Environment Variables . Locate the LDRA_LICENSE_FILE variabl...
If you need to move your license to a new server, submit a request to Technical support with the details of the new server. Step 1: Generate new server Information 1. Copy the FlexLM Server Tools from the existing license server to the new server. 2. On the new server, run: Get_licensein...
Can appear as: (LDRA) Cannot open lock file (C:FLEXLM\LDRA): Permission denied MULTIPLE "LDRA" license server systems running If you receive the above error messages in the ldra.log and there are no other LDRA FlexLM servers running, the error is caused by altering the directory structure ...
Cause Missing dependencies (DLL’s). Solution Install the Microsoft Visual C++ Redistributable package for 2019 64-bit, available for download from Microsoft’s website .
Can also be displayed: FlexLM Error -233, FlexLM Error -202 FlexLM Error -175 in older versions of FlexLM Can’t find server name in license file Cause This is an error with the CTL file, it does not match the license.dat on the server Resolution Check the CTL is the latest one issued to yo...
Cause Communication between the license manager and the vendor daemon has timed out. Solution Ensure that both ports are open and clear: both the license manager port (27000 by default)and the vendor daemon ( LDRA.exe ). If you have just updated your license.dat , make sure you have carrie...
You may receive an updated license.dat . This could be for a feature upgrade, license extension, or version upgrade. 1. Backup up your old license.dat so you can revert to it should you face any transition issues. 2. Copy the new license.dat in its place. 3. Add any ports or additional opt...
This article explains how to configure an LDRA installation to obtain licenses from an existing FlexLM license server. T he client (user) machines will have to be set up to access the server. Prerequisites Before you begin, ensure that you have: . ctl file supplied in the LDRA FlexLM Licen...
This article explains how to install and configure an LDRA FlexLM license server that provides licenses to client machines across a network. Prerequisites Before you begin, ensure that you have received: FlexLM Server Tools package (email subject: LDRA FlexLM License Manager Utilities (Sta...
The license.ldralic file contains all information required to configure your LDRA license, including the product control (CTL) file and the FlexLM license file. In most cases, the license can be installed automatically. If automatic installation is unsuccessful, you can install the licen...
You can run multiple License Servers on the same machine, provided they are for different vendors. Multiple License Servers from the same vendor are not supported. Multiple licenses for the same vendor If you have multiple licenses from the same vendor, they can be combined into a single l...
Generate a log of all the licenses Run the Query_LicenseServer.bat. This generates a log of all the licenses and which users are currently using them. Check a specific feature Use the following command: lmutil lmstat -f feature_name If you do not specify a feature, all features will be lis...
The license server usestwo ports. First port: used by the executable lmgrd first available port between 27000 and 27009 by default, but it can be assigned manually Second port: used by the vendor daemon executable LDRA random port by default, but can also be specified See also Configuring ...
Cause This error indicates an issue with the license server’s vendor daemon ( LDRA.exe ). Common causes include: Ports required by lmgrd.exe and LDRA.exe are not open or available LDRA.exe is blocked by antivirus or firewall software Solution Make sure the required ports are open and not i...
Cause The feature you are trying to use has a start date set in the future. This can occur, for example, if an evaluation license was requested to begin on a specific date. Solution Wait until the specified start date, after which the license will become available You can check the start d...
No. To use the tool on multiple operating systems, you will need a Multi-Platform license. For more information, contact your TASKING Sales representative.
The Customer ID (CUSTID) identifies a specific license pool. Also referred to as a Pool ID. An organization may have multiple license pools, each with its own CTL file and corresponding Customer ID. Finding the Customer ID In the CTL file The Customer ID is displayed on the line beginning ...
A full LDRA installation is not required when a machine is used solely as a License Server. A minimal setup is sufficient. You can either: Copy the FlexLM directory from an existing installation to the server, or Download the FlexLM utilities from https://downloads.ldra.com/Licensing/Downl...
Server triad A Server triad can be used to provide redundancy for the license server. In a triad configuration, the license serverruns across three machines. As long as at least two of the three machines are operational, licenses can continue to be issued. Dongle-based license If three mac...
If your license server machine is being rep laced or has failed: 1. Send an email to Technical supportrequesting a license server transfer. Include details for the license(s) to be moved. 2. Include the . info file To generate the file, follow the License request . As long as the license(s...
If you encounter the error "-9 Invalid Host", the IP address of the client machine is not within the range specified in the license. If your IP ranges have changed, you will need an updated license that includes the new ranges. Contact Technical Support and provide: The updated IP range(s)...
The LDRA FlexLM license server is tied to a specific machine. This machine runs the license server software and is the only machine on which that license serverinstance can operate. Clients on the network can access licenses from the license server, provided they are permitted by the licen...
The FlexLM server uses two ports to communicate. First available port between 27000 and 27009 Randomly selected every time the server is restarted. You can obtain the current port number by inspecting the ldra.log file. This log file is located in the same directory as your license.dat . F...
An Options file can be used to configure additional settings for the license server. Create an Option file To create an Options File for your LDRA License Server, follow these steps: 1. Create a file named L DRA.opt. 2. Place it in the same directory as the license.dat file. If present, th...
If your license uses a FlexID dongle , ensure that the dongle drivers are installed on the License Server machine. If you do not have the dongle driver installer, contact Technical support. Windows 1. Download the Windows dongle drivers from the LDRA FTP site. 2. Ensure the dongle is not c...
The ldra.log file is useful for diagnosing license server issues and should be included with any support request sent to Technical support. Location The ldra.log file is created when the license server starts and is only available on the license server machine. By default, the file is loca...
The LicenseServerStatus.log file displays the licensed features being issued by the license server. For each feature, it shows: T otal number of licenses available Number of licenses currently in use The log can be viewed from a client machine. Generate the log file Windows Run: Query_lice...
If you get an error that the CTL file is invalid: 1. Check that the version and languagematch the installation. 2. Make sure the CTL file has not been altered; improper editing of this file will invalidate it. If the issue remains, send the CTL file to Technical support and include the ver...
Cause Slow license checkout can be caused by high network latency (ping) between the client and the license server. This may be due to the geographical distance between them or the network routing path taken by the connection. It can also be caused by unresponsive license servers in the li...
Cause The feature you are attempting to get a license for is not available on the license server youare requesting it from. This can be because the CTL you are using is the wrong one, or you are connecting to thewrong license server if you have more than one. Solution Check that the CTL fi...
Cause The machine attempting to use the license is not recognized as a valid host. A valid host is determined by the HOSTID specified in the license: For standalone licenses , the HOSTID is tied to the licensed machine. For network licenses , the HOSTID is typically based on the client's...
Cause Your license is time-limited and has expired. Solution The appropriate action depends on your license type: Evaluation license If you need additional evaluation time, contact your local sales representative. Subscription license If your subscription term has ended, contact your local...
Cause The license server cannot be found. This can be because the license server machine is offline or disconnected from the network, or the variable used to specify the license server machine is wrong. Solutions Check that the license server machine can be pinged. Check that the value of ...
Cause The feature you are attempting to obtain a license for has a version that is newer than the license server supports. For example, you are using v10.4.0, but the license server only supports 10.2.0. Solution This happens when the license server has not been updated to the latest licen...
Several commands can help identify the source of a licensing issue. The FlexLM utilities include an executable called lmutil, which can be used to display license availability and diagnostic information. To check the availability of a specific feature, use: lmutil lmstat -f FEATURE For exa...
Cause This issue is usually caused by the license.dat file being modified. Improper editing of the license file can invalidate it. If you edited the file to add ports or other information, make sure that no other parts of the file were accidentally changed. Solution Download the license.da...
Cause This error indicates a mismatch between the license.dat file and the machine being used as the license server. Possible reasons and solutions License issued for a different machine The license was generated for another machine and cannot be used on this one. Resolution Use the licens...
Cause The license server is not running because the license is invalid for this machine. The machine information contained in the license.dat file does not match the machine on which the license server is running. Solution The ldra.log file will give more detail as to what information is i...
Cause The requested feature does not exist on the license server. This indicates a mismatch between the CTL and the license server. Solution Make sure that you are: using the correct CTL connecting to the correct license server
Prerequisites FlexLM Server Utilities email ("LDRA FlexLM License Manager Utilities (Stage 1)") Access to the target license server machine Procedure 1. Download the FlexLM Server Utilities from the email provided by your sales representative. 2. Extract the utilities to an appropriate lo...