TLM: Server upgrade instructions on Windows to v2.1 and higher

02-Dec-2024

Upgrade instructions to TLM v2.1 and higher

To upgrade your local license server to the latest version on Windows with minimal downtime, follow the steps below:

This requires a new license key, which is required only for the license server, not for the license key entries in the licdfile.txt file. Also, no changes are needed on your client computers. 

1. Contact our Support team to get the latest license server software. If you had access to the Support Center (now deprecated) in the past, you can also obtain the latest software from there.

2. When installing, choose a different installation directory from the one where your current license server version is installed.

3. Determine the security ID by entering the following command in a command prompt on your license server with administrator rights:

licd -I

For example, this displays v2.1r2-3ZrT-W8wD-In71-WaRy
The licd.exe file is located in the \bin sub-directory of the local license server software installation.

4. Contact us with the following information:

Subject: request new key for TLM license server upgrade
Contents:

Company name
License serial number (or file C:\Tasking\licdfile.txt)
Security ID
Version/revision number of the new server software you just installed like v2.1r2

Wait to receive the new server key.

5. Open a command prompt with administrator rights on your license server, navigate to the \bin sub-directory of the new license server installation, and stop and uninstall the old license server service using the following command:

licd --uninstall

Your license server will be temporarily offline until the new service has been installed and started.

6. Replace the existing license server key (LICD_KEY) in the C:\Tasking\licdopt.txt file with the new server key.

7. Delete the licdb.db file from the C:\Tasking directory.

8. In the Command Prompt with administrator rights, use the following commands to install the new TLM server and start it as a Windows service:

licd --install
net start "TASKING License Service"

9. (Optional) Uninstall the old TLM license server software by navigating to Settings and select Apps & features. Please note that a reboot of the TLM license server PC is not required.


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