Categories

Licensing
TLM: Wait for a free floating license seat 02-Dec-2024
Newer products In TASKING products built with TLM v1.5r1 or higher (released after March 2023), you can set the TSK_LICENSE_WAIT option in licopt.txt to a configurable time period to wait for a free license seat to become available instead of directly terminating when a license request is ...
TLM: Determine license system, license type and other details 02-Dec-2024
License system If you want to know which licensing system is included in your product version, visit our website . Some of our older products, or older versions of current products uses the FLEXlm licensing system. Note that this article is about TLM licenses. License types For the TLM lic...
TLM: Server upgrade instructions on Windows to v2.1 and higher 02-Dec-2024
Upgrade instructions to TLM v2.1 and higher To upgrade your local license server to the latest version on Windows with minimal downtime, follow the steps below: This requires a new license key, which is required only for the license server, not for the license key entries in the licdfile.t...
FLEXlm: Is the old license file still valid if a new copy of a product is received from a vendor, and it uses a new version of FLEXlm? 02-Dec-2024
Yes. Older FLEXlm license files are always valid with newer versions of FLEXlm. More resources FLEXlm License Management System - Overview FLEXlm Downloads
FLEXlm: Format of the new license file from the same vendor is different from the old one 02-Dec-2024
As of v3.0, FLEXlm has an optional new format for license files. FLEXlm products always understand older versions; therefore, the pre-v3.0 files are understood by every FLEXlm version. However, your old applications (pre-FLEXlm v3.0) will not be able to use the new license file. See also S...
FLEXlm: Do I need to be concerned about compatibility between products from different companies running on various FLEXlm version levels? 02-Dec-2024
If you are not combining license files from different vendors, the simplest thing to do is make sure you use the tools (especially lmgrd ) that are shipped by each vendor. As lmgrd always correctly supports older versions of vendor daemons and applications, it's always safe to use the late...
FLEXlm: Does FLEXlm work with subnets, fully-qualified names, multiple domains, etc.? 02-Dec-2024
Yes. Although this behavior was improved in v3.0, and v6.0, when a license server and a client are located in different domains, fully-qualified host names have to be used. A fully-qualified hostname is of the form: machine . domain , where machine is the local hostname (usually returned b...
FLEXlm: Does FLEXlm licensing impose a heavy load on the network? 02-Dec-2024
No, but partly this depends on the application and end-user's usage. A typical checkout request requires five messages and responses between client and server, and each message is 150 bytes. When a server is not receiving requests, it requires virtually no CPU time. When an application, or...
FLEXlm: Does FLEXlm work with NIS and DNS? 28-Nov-2024
Yes. However, some sites have broken NIS or DNS, which causes FLEXlm to fail. In v5 of FLEXlm, NIS and DNS can be avoided to solve this problem. In particular, sometimes DNS is configured for a server that’s not currently available (e.g., a dial-up connection from a Windows system). Again,...
FLEXlm: Improve performance when using FLEXlm over a wide-area network 28-Nov-2024
To improve performance, FLEXlm network traffic should be minimized. With the most common uses of FLEXlm, traffic is negligible. In particular, checkout, check-in, and heartbeats use very little networking traffic. There are two items, however, which can send considerably more data and shou...
FLEXlm: License server does not start on Windows 7 28-Nov-2024
On Windows 7, the license server does not start when configured to run as a service. You may receive one of the following error messages: The service did not respond to the start or control request in a timely fashion. The FLEXlm License manager does not respond in a timely manner. Server ...
FLEXlm: Is the FLEXlm 'display' the same as an X-Display? 28-Nov-2024
Not by default. The default FLEXlm display is what is returned by the ttyname() function call (or the tty command), and is usually something like /dev/ttyp4 . However, the application developer can change this default to the X-Display. More resources FLEXlm License Management System - Over...
FLEXlm: Error message on GLIBC_2.0 when starting lmgrd on Linux 27-Nov-2024
On some systems, when starting lmgrd on Linux, it displays the following error message: relocation error: ./lmgrd: symbol errno, version GLIBC_2.0 not defined in file lib.so.6 with link time reference Possible solution Prepend LD_ASSUME_KERNEL=2.4 to the lmgrd startup command. For example:...
FLEXlm: When is it recommended to combine license files? 27-Nov-2024
Many system administrators, especially for larger sites, prefer to combine license files to ease the administration of FLEXlm licenses. It is purely a matter of preference. More resources FLEXlm License Management System - Overview FLEXlm Downloads 
FLEXlm: Do I have to combine the FLEXlm license files received from 2 different companies? 27-Nov-2024
You do not have to combine license files. Each license file that has any counted lines (the number of licenses field is 0) requires a server. It is perfectly OK to have any number of separate license files, with different lmgrd server processes supporting each file. Moreover, since lmgrd i...
FLEXlm: Does FLEXlm require root permissions? 27-Nov-2024
No. There is no part of FLEXlm, lmgrd , vendor daemon, or application, that requires root permissions. It is strongly recommended that you do not run the license server (lmgrd) as root, since root processes can introduce security risks. If lmgrd must be started from the root user (for exam...
FLEXlm: How to determine if a port is already in use? 27-Nov-2024
99.44% of the time, if it is in use, it is because lmgrd is already running on the port - or was recently killed, and the port is not freed yet. Assuming this is not the case, then use telnet host port - if it displays can't connect , it is a free port. More resources FLEXlm License Manage...
FLEXlm: Is it OK to run lmgrd as 'root' (Unix only)? 27-Nov-2024
It is not prudent to run any command, particularly a daemon, as root on Unix, as it may pose a security risk to the Operating System. Therefore, it is recommended that lmgrd is run as a non-privileged user (not 'root'). If you are starting lmgrd from a boot script, we recommend that you us...
FLEXlm: If the client dies, does the server free the license? 27-Nov-2024
Yes, unless the client's whole system crashes. Assuming communication is TCP, the license is automatically freed immediately. If communications are UDP, then the license is freed after the UDP timeout, which is set by each vendor, but defaults to 45 minutes. UDP communications are normally...
TLM: How to raise priority of the primary Ethernet adapter to assure proper security ID? 26-Nov-2024
The TLM system does not have an option to select which MAC address has to be used by the license server. It uses the primary Ethernet adapter of the system for this purpose. Usually, the operating system automatically sets these priorities, at least on Windows. When using virtual machines ...
TLM: Error: E1067: The process terminated unexpectedly 25-Nov-2024
Possible causes and solutions Port already in use by another application If you use a local license server, it listens on port 9090 by default. If this port is already in use by another application, the TASKING License Service under Windows cannot start and Windows will display the followi...
TLM: Install and start a local license server on a Linux host as a systemd service 25-Nov-2024
Contact our Support team to get the latest local license server software. If you had access to the Support Center (now deprecated) in the past, you can also obtain the latest software from there. The preferred way to start the local license server is to use it as a service in Linux. To do ...
TLM: Download the GETCID utility or license servers 25-Nov-2024
Contact our Support team to get the latest license server software. If you had access to the Support Center (now deprecated) in the past, you can also obtain the latest software from there. Please visit TLM's DOWNLOAD section to download the GETCID utility and access a collection of docume...
TLM: Maximum amount of days a license can be borrowed 25-Nov-2024
The maximum number of days a license can be borrowed is 128 days, where a day is literally 24 hours. So, for example, if you borrow a license for 1 day starting at 10:00, borrowing will end at 10:00 the next day. More resources TASKING License Management System - Overview TLM Online Docume...
TLM: F104: protection error: License file not enabled for virtual system or terminal server 25-Nov-2024
This error appears when you have a node-locked license on a PC and you access our tools on that PC using remote access, such as Remote Desktop Connection. Remote desktop usage of a node-locked license is not permitted. Possible solution Terminate your Remote Desktop Connection and use our ...
TLM: F104: protection error: No license key found for product code SW160800 22-Nov-2024
This article is valid when the toolset is working fine on another PC with the same installation and settings, but not on this one. The license key or file cannot be found because its location is unknown to the licensing system. Possible solution Check the environment variables of your PC b...
TLM: How do I know my local license server is up and running? 22-Nov-2024
You can inspect the actual status and log information of your local license server by running a browser on this server using the following address: http://localhost:9090/stats To check if the server can be reached from a client, open the below URL from the client PC: http:// lic_server_hos...
TLM: Can I verify how many licenses are borrowed and for how long they are valid for the Compiler products? 12-Nov-2024
Yes, you can. For Windows To check the borrowed license details, you can use one of the following approaches: If you have installed our compiler product through an installer, follow the below steps: 1. Navigate to the \bin\ sub-directory of the product installation directory and double-cli...
TLM: I am using a "PRODUCT" entry in the licopt.txt file and borrow does not work 06-Nov-2024
Possible solution Use the latest version of licborrow and the local license server. See TLM - DOWNLOADS . Note that the 'PRODUCT' keyword, which was present in older TLM versions, is only supported for backward compatibility. Use pool names instead. For more information, see Joining or Gro...
INIT string request error: Next button not activated 24-Oct-2024
The Next button doesn’t activate after you enter thecorrect License serial number. That means you are using: Older winIDEA version and it doesn’t support the feature you are trying to activate. winIDEA version 9.17.158. Possible solution Use a newer winIDEA version or download the latest w...
TLM: How can I determine if my product installation is 32-bit or 64-bit, to select the correct licborrow utility? 24-Oct-2024
Possible solution To determine if the application used is 32-bit or 64-bit, you can use one of the following approaches: Check the installation directory of the tools. When the default installation directory is used, the 32-bit versions of the tools are included in a subfolder of the C:\Pr...
Error message: Invalid INIT String 19-Oct-2024
Possible causes and solutions Wrong License INIT String The invalid INIT string error could be a result of an error during the copy/paste procedure.Copy the INIT string from the email and paste it first into Notepad (or a similar ASCIItext editor). Copy the INIT string from Notepad and pas...
TLM: Node-locked client based license: F104: protection error: No valid license available 19-Oct-2024
Your Node-locked client based license checkout may fail with an F104: protection err o r when the computer ID of your system does not have a constant value. The computer ID is an alphanumeric value that uniquely identifies your computer. Therefore, the computer ID must have a constant valu...
License expiry date set to 4/1/1986 17-Oct-2024
There are two causes for which winIDEA shows the warning Expires: 4/1/1986 . Possible causes and solutions Expired license The license has expired and the date has been changed to 4/1/1986. It is possible that you never requested a full license for this BlueBox. Please contact licensing@ta...
Error: No License providers were found 17-Oct-2024
All Licenses are stored in hardware. winIDEA has to be connected to the specific hardware to find the license. Possible causes and solutions Wrong hardware Select the right hardware type from the drop-down menu in Hardware | Hardware | Hardware Type dialog. Wrong communication typebetween ...
Error message: License expired 17-Oct-2024
BlueBox has to be initially licensed or after the evaluation period ends, BlueBox stops working. After the initial licensing period (1 year) ends, you can use all winIDEA builds published up to the expiry date of your winIDEA license. winIDEA license can be extended. Possible causes and so...
Infineon TriCore: License error 15 16-Oct-2024
After trying to flash your device winIDEA displays the following error message: License error 15: These licenses are not present on FNet_1 - TC1xx/TC2xx . Possible solutions Proper debug licence is required Check if you are using or have purchased a suitable license for your device. For ex...
TLM: License checkout fails due to outdated environment settings 16-Oct-2024
If a license is granted when the tool is started from one environment (for example, Eclipse) and the license is not granted if the tool is started from another environment (for example, a DOS Box, a custom Start Menu, Taskbar, or File Explorer), this may indicate that the variable settings...
TLM: I would like to borrow a TriCore license using the graphical version of the borrow tool (licborrow.exe), but my version is not listed in the drop-down list 16-Oct-2024
Most likely a bulk installation was made, which means the setup.exe was not executed to install the TriCore tools but an installed version of the tools was copied to the PC. In this situation, the registry entry for our tools is missing. The graphical version of the licborrow program needs...
TLM: Start and stop local license server 16-Oct-2024
Open a Command Prompt as Administrator (right-click on the Command Prompt entry from the Windows Start Menu and select Run as administrator ) and start or stop the local license server as a service: net start "TASKING License Service" net stop "TASKING License Service" More resources TASKI...
TLM: How do I know the network connection between the client and your "Local License Server" is not blocked? 16-Oct-2024
Sometimes the connection between the client and your local license server is blocked by a firewall or anti-virus software. Possible solution Using a telnet session Note that a ping is not sufficient, since the ping protocol does not use a port number and will not make contact with your loc...
TLM: How do I know the network connection between the client and the "Remote License Server" is not blocked? 16-Oct-2024
Sometimes the connection between the client and the remote license server is blocked by your firewall or anti-virus software. Possible solution To find out: 1. Download and run the getcid program . 2. Use the Test Internet Connection button to determine if the connection to the remote lice...
License error 3: Required licenses not present 18-Jul-2024
Solutions The wrong license is used. Follow the procedure described in Error: Active Probe not recognized/not found . Send licensing request tolicense@tasking.com.
Error: Trace is not licensed 05-Jun-2024
When starting a new Analyzer session, winIDEA displays an error message, although a l icense for the trace is purchased. Possible solutions Determine what trace technology is available on your target Open Hardware | CPU Options | Analyzer and check if the trace Operation mode can not be se...
Licensing types 30-May-2024
Alls oftware licenses are stored inside hardware which enables: Moving the hardware from one workspace with a PC with winIDEA installed to another, and Accessing to the hardware via Ethernet from any PC with winIDEA installed. Types of licenses winIDEA Standard/Pro/Test winIDEA vECU Standa...
Where I can find the license serial number? 18-Apr-2024
Solution New systems The document with the license serial number is included in the package of your BlueBox. Existing systems The license serial number for the license renewal and maintenance agreement is sent by email after receiving the purchasing order. If you are unable to locate your ...