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Licensing
License error 3: Required licenses not present 18-Jul-2024
Solutions The wrong license is used. Follow the procedure described in Error: Active Probe not recognized/not found . Send licensing request tolicense@tasking.com.
Infineon TriCore: License error 15 10-Jun-2024
After trying to flash your device winIDEA displays the following error message: License error 15: These licenses are not present on FNet_1 - TC1xx/TC2xx. Possible solutions Proper debug licence is required Check if you are using or have purchased a suitable license for your device. For exa...
Error: Trace is not licensed 05-Jun-2024
When starting a new Analyzer session, winIDEA displays an error message, although a l icense for the trace is purchased. Possible solutions Determine what trace technology is available on your target Open Hardware | CPU Options | Analyzer and check if the trace Operation mode can not be se...
INIT string request error: Next button not activated 30-May-2024
The Next button doesn’t activate after you enter the correct License serial number. That means you are using: Older winIDEA version and it doesn’t support the feature you are trying to activate. winIDEA version 9.17.158. Possible solution Use a newer winIDEA version or download the latest ...
Error message: License expired 30-May-2024
BlueBox has to be initially licensed or after the evaluation period ends, BlueBox stops working. After the initial licensing period (1 year) ends, you can use all winIDEA builds published up to the expiry date of your winIDEA license. winIDEA license can be extended. Possible problems and ...
Error: No License providers were found 30-May-2024
All Licenses are stored in hardware. winIDEA has to be connected to the specific hardware to find the license. Possible problems and solutions Wrong hardware Select the right hardware type from the drop-down menu in Hardware | Hardware | Hardware Type dialog. Wrong communication typebetwee...
Licensing types 30-May-2024
Alls oftware licenses are stored inside hardware which enables: Moving the hardware from one workspace with a PC with winIDEA installed to another, and Accessing to the hardware via Ethernet from any PC with winIDEA installed. Types of licenses winIDEA Standard/Pro/Test winIDEA vECU Standa...
Error message: Invalid INIT String 18-Apr-2024
Possible problems and solutions Wrong License INIT String The invalid INIT string error could be a result of an error during the copy/paste procedure.Copy the INIT string from the email and paste it first into Notepad (or a similar ASCIItext editor). Copy the INIT string from Notepad and p...
License expiry date set to 4/1/1986 18-Apr-2024
There are two options that winIDEA shows warning Expires: 4/1/1986 . Possible causes and solutions Expired license The license has expired and the date has been changed to 4/1/1986. It is possible that you never requested a full license for this BlueBox. Please contact licensing@tasking.co...
Where I can find the license serial number? 18-Apr-2024
Solution New systems The document with the license serial number is included in the package of your BlueBox. Existing systems The license serial number for the license renewal and maintenance agreement is sent by email after receiving the purchasing order. If you are unable to locate your ...