Delivering deeply tested products is our quality objective, nevertheless, all BlueBox systems come with a warranty. TASKING provides a free exchange system or a free repair during the warranty period if the hardware malfunction is not the result of an overvoltage, mechanical damage, or dam...
The winIDEA debug session cannot be established with a BlueBox Debugger. Possible causes and solutions Wrong BlueBox selected Open Hardware | Debugger Hardware | Hardware Type and select your BlueBox. Wrong CPU selected Check in Debug | Configure session | SoCs if the correct Device is sel...
The following cross-over tables list all available Converters and their target connection. The tables explain which BlueBox Debug Adapter or Active Probe the particular Converter can be used with. iC7 BlueBox Hardware Debuggers iC5 BlueBox Hardware Debuggers More resources inHardware User ...
These tips help you resolve issues when connecting winIDEA to a BlueBox via USB on Linux. 1. Verify environment variable WINEDLLPATH The folder containing winIDEA.exe must be included in the environment variable WINEDLLPATH.This is normally set automatically in the winidea.sh script which ...
When configuring a BlueBox device to obtain an IP address via DHCP, the IP address may not be assigned even though: Option Obtain IP address automatically (DHCP) is selected in Hardware | Hardware Type | System Configuration . The DHCP server exists on the same VLAN as the BlueBox, or a fi...
Company network policies can prevent connecting the debugger to the network via Ethernet cable. In such cases, f ollow the procedure below to directly connect the debugger to the PC's Ethernet port via Ethernet cable. Solution 1.Disconnect the PC from the local network and connect the debu...
Embedded development and test means working with a live target system. Connecting electronic hardware to development equipment, a PC, and other resources under development or test, poses some risk. This Technical Note describes recommended measures to reduce the risk of electrical injury a...
If you are experiencing issues with establishing debug session, follow the below tips: Possible solutions Power-cycle your device and try to perform a reset This way you will pinpoint the issue either with: Establishing debug session (if reset fails as well) or Flash programming (if reset ...
Emulation Adapters are configured by default to use the target board clock source. This configuration is set on jumpers J2 and J3 , or DIP switch DIP2 . The default position is set closer to the Pin 1 marking. However, when using a crystal circuit oscillator on the target board, it might l...
Possible issues and solutions DAP/DAPE connector misconfiguration In case the target has a DAP/DAPE connector without a notch (keying shroud) , make sure you properly orient the connector. Pin 1 from the Active Probe must align with the pin 1 from the target. Make sure that signals on the ...
Possible solutions Confirm the correct BlueBox selection Ensure you are connected to the correct iC7max/iC5700 to which you have connected the Active Probe. Check via Hardware | Debugger Hardware . Confirm indicator light status The indicator LED on the Active Probe should light up or star...
If the embedded target does not provide a matching debug connector (e.g. has a different pinout as the BlueBox debug adapter), it is not recommended to use wires or any other material ( example 1 , example 2 , example 3 - note that these are examples of not working systems). Possible solut...
The orange LED (marked F) : It is expected to turn on when the BlueBox is waiting for communication with the PC and to turn off once the communication is established. It will be blinking during a firmware upgrade with the red LED marking the progression through the upgrade steps. Other tha...
No driver is available and the USB driver installation failed. BlueBox is listed under Other Devices in the Device Manager with a yellow triangle displayed on the side. Possiblesolution 1. Connect the PC and BlueBox via the USB port and turn it on. 2. Open the Device Manager . 3. Right-cli...
Error 304 means the BlueBox fails to connect and establish a debug session with theCortex-M-basedtarget CPU. Possible solutions Use the Reset debug command When troubleshooting the initial debug connection to the target CPU, it's recommended to use the CPU Reset debug command instead of th...
The iC7 BlueBox Comparison table display s the features and differences of the iC7mini, iC7pro, and iC7max BlueBox. The iC5BlueBox Comparison table compares the iC5700 and iC5000 BlueBox.
It is possible to selectively decide which hardware is used with which driver (e.g. use an old, proprietary driver for iC3000GT and winUSB driver for iC5700). Possible solution 1. Make sure that the winUSB is used for the desired hardware. 2. Connect the hardware you wish to associate with...
Cypress Traveo II packages (64-pin, 80-pin, 100-pin, and 144-pin) have different trace capabilities. The following Emulation Adapters provide the trace interfaces, where a trace port is not available or lacks the full trace capability: CYT2B9 CYT2B7 CYT2BL By default, port pins P18 (P18_3 ...
If the DHCP server is unavailable or the BlueBox cannot be discovered because it is not within the same broadcast domain, you must manually assign the IP address. If the BlueBox is configured to acquire the IP address from a DHCP server, but this fails, it will use the IP configuration spe...
Solution After you have successfully connected hardware and selected the current range according to the shunt resistor (JB1 jumper block), and voltage range depending on your target power supply range ( JB2 jumper block ) on the Power Probe, configure the following settings in winIDEA . Mo...
You are using winIDEA version 9.12.225 or older on Windows 10 and USB communication failed. Possible solution 1. Verify that you have firmware older than 31.5.2016. If that is the case, power off the debugger. Where to check if your firmware is up-to-date? 2. Download and open winIDEA 9.12...
Below example is presented on the Microchip MCP4921 ADC chip. Solution 1. Select ADIO digital output pins as a part of certain digital bank in output mode for SPI clock, CS and Data pins, and save the settings. 2. Perform a Debug |Download. 3. Select a new certain pattern in Hardware | FNe...
Communication between winIDEA and the BlueBox fails and generates an error. Once you execute the Communication test, it displays the message Hardware not found . Possible causes and solutions BlueBox is turned off Turn on the BlueBox and try again. Wrong hardware type selected Verify the H...
You get a BlueBox, hook it up, and can’t start debugging? What went wrong and what can you do about it?This topic lists the most common reasons for failure that you as a first-time user can encounter. Possible causes and solutions Licensing issues If you have more iC5 BlueBox Debuggers, yo...
While establishing a debug session with the secondary core by performing Download an error appears: Cannot connect to server RC1 . Possible solutions Open ports 5235 and 5304 Open these ports in the Windows Defender Firewall or any other hardware or software firewalls you are using. When d...
The Active Probe is connected to the target on one side and the other side it connects to the iC7max/iC5700 FNet port via the FNet cable. In the Setup and Configure Hardware Tutorial you'll find detailed steps to connect to the following Active Probes: Infineon DAP/DAPE II AGBT/SGBT/Aurora...
In certain network situations, BlueBox will not automatically receive an IP address. In such cases, it is possible to set a fixed IP address manually. To set up the TCP/IP-Connection manually the BlueBox will need to be connected temporarily to the development PC via a USB cable. Possible ...
The Debug Adapter is directly connected to the Target and the other side connects via the ribbon cable to the iC5 (iC5000/iC5700) or iC7 (iC7mini/iC7pro) connectors. Detailed steps in Hardware Setup and Configuration Tutorial. Configuration steps 1. Connect the Power supply. 2. Connect the...
For powering use only original accessories, which are delivered together with the BlueBox hardware. If you wish to use a power supply different from the delivered one, consult with technical support first. Powering On/Off steps 1. Power on the BlueBox. 2. Power on the Target Board. When de...
Your BlueBox is connected to the PC using a USB connection. In case the USB controller that's used for this connection is powered off, the USB communication will be disabled. One of the reasons for powering off the controller can also be power management settings. This error occurs when US...
During the installation of the USB driver, a pop-up window appears: "A file that is required cannot be installed because the cabinet file *.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt." Possible solution Install Service pack 1 and KB3033929 + KB...
CAN/LIN module enables recording CAN and LIN messages as standalone operation with or without using debug. A detailed description of the configuration is available in winIDEA Help .
ADIO module enables recording analog and digital signals as standalone operation with or without using debug. Detailed description of the configuration is available in winIDEA Help .
During the winIDEA installation also the USB driver is installed. After powering the BlueBox, which is connected to the PC via USB, winIDEA shows errors, e.g. Communication Testvia Hardware | Debugger Hardware | Communication fails. When diagnosing USB communication related issues, it is a...
Possible solutions UseCleanRegistry.bat For older winIDEA versions: 1. Run Windows Explorer and open%ProgramData%\isystem\drivers\WinUSB folder. 2. Right-click on the CleanRegistry .bat and select Run As Administrator. 3. A utility PcExec from Mark Russinovich (wininternals) will be execut...
The FNet Bridge Multi SoC synchronization enables the coordination of two separate BlueBox Debuggers via the FNet communication network. This setup facilitates synchronous debugging and tracing across multiple systems, achieving low latency synchronization typically within a few microsecon...
When trying to perform a firmware update, the update fails. The issue can manifest itself in a variety of ways, from winIDEA becoming unresponsive for a while to an error message stating Emulator Boot error , however the end result is always the same: when checking the firmware version, th...
Note that e very BlueBox must have a unique IP Address. If more BlueBoxes are connected to the Ethernet and have the same IP Address set, only one will be active. BlueBoxes using network connections must be located in the same Broadcast Domain. Possible causes and solutions IP Address is i...
These configuration steps arerequired to connect BlueBox to the Target andperform CPU Reset, which establishes initial Debug connection. Solution 1. Create a New Workspace via File | Workspace | New Workspace . 2. Set JTAG Scan speed in Hardware | CPU Options | JTAG . 3. (optional) Enter p...
These configuration steps arerequired to connect BlueBox to the Target andperform a CPU Reset, which establishes the initial Debug connection. Solution 1. Create a New Workspace via File | Workspace | New Workspace . 2. Open Hardware | CPU Options | SoC: a. Select JTAG or SWD under the Deb...
With the Communication Test, you can verify if the communication with the BlueBox can beestablishedsuccessfully. Solution 1. Open Hardware | Debugger Hardware | Communication . Hardware Type and Port (USB, TCP/IP) areselectedcorrectly. 2. Press the Test button. If the Communication Test fa...
Possible solution: 1. Turn off all BlueBoxes connected to the PC. 2. Open the Registry Editor as an administrator. 3. Navigate to the Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\ and expand the folder. Inside that folder is a list of PIDs which are available. 4. All the k...
Would you like to utilize a solid-state relay in combination with BlueBox and its accessories to gain control of the connected target's power source? Find out more in winIDEA Help - Target power control using BlueBox & ADIO .
Possible solution Delete older version of a driver 1. Power off the BlueBox. 2. Run the Command prompt with administrator privileges. 3. Locate the oem*.inf file which points to a driver published by iSYSTEM* , by executing the following command with administrator privileges: pnputil.exe -...
When assembling the Solder part and Extender part make sure to: 1. Align parts with pin 1. All pins on the solder part must be aligned with the pins on the Extender. 2. Gently push down in the middle of the Extender in the direction of the Solder part. Why Extenders? Extenders can be stack...
We recommend that first-time users use winIDEA Workspace Examples, which cover all main supported CPU architectures and BlueBox combinations. It will ease getting started and get to know winIDEA. Find more information in the winIDEA Help chapter Getting started .
Possible solutions Check the cable or use another USB cable. Connect the BlueBox to another USB port. Connect the BlueBox to a USB port that resides on a PCI or PCIe card. Connect the BlueBox to a PC via powered USB switch, in case a PC (usually a laptop) cannot provide enough power over U...