If you are experiencing issues with establishing debug session, follow the below tips: Possible solutions Power-cycle your device and try to perform a reset This way you will pinpoint the issue either with: Establishing debug session (if reset fails as well) or Flash programming (if reset ...
Possible solutions Power-cycle your device and try to perform a reset This way you will pinpoint the issue eitherwith: Establishing a debug session (if reset fails as well) FLASH programming (if reset works, but download fails) Verify Hardware and CPU Options configuration An incorrect CPU...
The orange LED (marked F) : It is expected to turn on when the BlueBox is waiting for communication with the PC and to turn off once the communication is established. It will be blinking during a firmware upgrade with the red LED marking the progression through the upgrade steps. Other tha...
No driver is available and the USB driver installation failed. BlueBox is listed under Other Devices in the Device Manager with a yellow triangle displayed on the side. Possiblesolution 1. Connect the PC and BlueBox via the USB port and turn it on. 2. Open the Device Manager . 3. Right-cli...
It is possible to selectively decide which hardware is used with which driver (e.g. use an old, proprietary driver for iC3000GT and winUSB driver for iC5700). Possible solution 1. Make sure that the winUSB is used for the desired hardware. 2. Connect the hardware you wish to associate with...
If the DHCP server is unavailable or the BlueBox cannot be discovered because it is not within the same broadcast domain, you must manually assign the IP address. If the BlueBox is configured to acquire the IP address from a DHCP server, but this fails, it will use the IP configuration spe...
You are using winIDEA version 9.12.225 or older on Windows 10 and USB communication failed. Possible solution 1. Verify that you have firmware older than 31.5.2016. If that is the case, power off the debugger. Where to check if your firmware is up-to-date? 2. Download and open winIDEA 9.12...
Communication between winIDEA and the BlueBox fails and generates an error. Once you execute the Communication test, it displays the message Hardware not found . Possible causes and solutions BlueBox is turned off Turn on the BlueBox and try again. Wrong hardware type selected Verify the H...
While establishing a debug session with the secondary core by performing Download an error appears: Cannot connect to server RC1 . Possible solutions Open ports 5235 and 5304 Open these ports in the Windows Defender Firewall or any other hardware or software firewalls you are using. When d...
In certain network situations, BlueBox will not automatically receive an IP address. In such cases, it is possible to set a fixed IP address manually. To set up the TCP/IP-Connection manually the BlueBox will need to be connected temporarily to the development PC via a USB cable. Possible ...
Your BlueBox is connected to the PC using a USB connection. In case the USB controller that's used for this connection is powered off, the USB communication will be disabled. One of the reasons for powering off the controller can also be power management settings. This error occurs when US...
During the installation of the USB driver, a pop-up window appears: "A file that is required cannot be installed because the cabinet file *.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt." Possible solution Install Service pack 1 and KB3033929 + KB...
During the winIDEA installation also the USB driver is installed. After powering the BlueBox, which is connected to the PC via USB, winIDEA shows errors, e.g. Communication Testvia Hardware | Debugger Hardware | Communication fails. When diagnosing USB communication related issues, it is a...
Possible solutions UseCleanRegistry.bat For older winIDEA versions: 1. Run Windows Explorer and open%ProgramData%\isystem\drivers\WinUSB folder. 2. Right-click on the CleanRegistry .bat and select Run As Administrator. 3. A utility PcExec from Mark Russinovich (wininternals) will be execut...
When trying to perform a firmware update, the update fails. The issue can manifest itself in a variety of ways, from winIDEA becoming unresponsive for a while to an error message stating Emulator Boot error , however the end result is always the same: when checking the firmware version, th...
Note that e very BlueBox must have a unique IP Address. If more BlueBoxes are connected to the Ethernet and have the same IP Address set, only one will be active. BlueBoxes using network connections must be located in the same Broadcast Domain. Possible causes and solutions IP Address is i...
With the Communication Test, you can verify if the communication with the BlueBox can beestablishedsuccessfully. Solution 1. Open Hardware | Debugger Hardware | Communication . Hardware Type and Port (USB, TCP/IP) areselectedcorrectly. 2. Press the Test button. If the Communication Test fa...
Possible solution: 1. Turn off all BlueBoxes connected to the PC. 2. Open the Registry Editor as an administrator. 3. Navigate to the Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\USB\ and expand the folder. Inside that folder is a list of PIDs which are available. 4. All the k...
Possible solution Delete older version of a driver 1. Power off the BlueBox. 2. Run the Command prompt with administrator privileges. 3. Locate the oem*.inf file which points to a driver published by iSYSTEM* , by executing the following command with administrator privileges: pnputil.exe -...
Possible solutions Check the cable or use another USB cable. Connect the BlueBox to another USB port. Connect the BlueBox to a USB port that resides on a PCI or PCIe card. Connect the BlueBox to a PC via powered USB switch, in case a PC (usually a laptop) cannot provide enough power over U...